Last updated: 25 September 2026

1. Who is responsible for your data

The controller of your personal data is IntuiPro Advisory BV, Achterstraat 3A, 3080 Tervuren, Belgium, enterprise number / VAT BE 0801.661.844.

For any question about your data, or to exercise your rights, write to: kasia.biernacka@intuipro-advisory.com

We process personal data in accordance with the General Data Protection Regulation (GDPR, Regulation 2016/679), Belgian data protection law and the ePrivacy rules on cookies.

2. What data we process

Data you give us:

• name, email address and, optionally, phone number;
• order and invoicing details;
• information you enter in sign-up, contact or booking forms;
• your answers to our questionnaires and diagnostics;
• messages you send us, including via Instagram, and information shared during coaching sessions.

Data collected automatically: IP address, device and browser information, pages visited and interactions with the website, collected through cookies and similar technologies (see section 8).

We do not ask for special categories of data (such as health data). Please do not include such information in forms unless you want us to take it into account in your coaching.

3. Why we use your data and on what legal basis

• To deliver what you ordered: process payments, send your questionnaire link and report, provide materials and sessions, and communicate about your order. Legal basis: performance of a contract (art. 6(1)(b) GDPR).
• To answer your questions and prepare offers you ask for. Legal basis: steps prior to a contract (art. 6(1)(b) GDPR).
• To send our newsletter, podcast episodes and free resources you sign up for. Legal basis: your consent (art. 6(1)(a) GDPR), which you can withdraw at any time via the unsubscribe link in every email.
• To keep accounting and tax records. Legal basis: legal obligation (art. 6(1)(c) GDPR).
• To measure and improve the website and our advertising (analytics and marketing cookies). Legal basis: your consent via the cookie banner (art. 6(1)(a) GDPR).
• To protect our business, for example to handle claims and prevent abuse. Legal basis: legitimate interest (art. 6(1)(f) GDPR).

4. Diagnostics, automated reports and AI

When you complete a diagnostic, your answers are analysed to generate a personalised report, with the help of analytical tools and artificial intelligence. This is a form of profiling used only for your personal development. It has no legal effects and does not significantly affect you in any other way. You may ask for an explanation of how the report is generated, request human review of your report, or object to this processing by writing to us.

5. Who we share data with

We do not sell your data. We share it only with service providers who help us run our business and who process it on our instructions:

• our website hosting provider and IT support;
• payment providers: Mollie, and Stripe or PayPal where these are offered at checkout;
• MailerLite (email newsletters and automated emails);
• ManyChat and Meta Platforms (Instagram messaging, and Meta advertising tools if you accept marketing cookies);
• Google (Google Analytics via Site Kit) and Microsoft Clarity (website analytics, if you accept analytics cookies);
• CookieYes (recording your cookie choices);
• the tools we use to run the questionnaires and generate reports;
• our accountant, and public authorities where required by law.

6. Transfers outside the EU

Some of these providers are based in, or use servers in, the United States or other countries outside the European Economic Area. In that case your data is protected by appropriate safeguards, such as the EU–US Data Privacy Framework or the European Commission’s Standard Contractual Clauses.

7. How long we keep your data

• Newsletter and free resources: until you unsubscribe.
• Questionnaire answers and reports: for as long as needed to provide the service and support you afterwards, and at most 3 years after your last contact with us, unless you ask us to delete them earlier.
• Contact messages that do not lead to an order: 12 months.
• Orders and invoices: the period required by Belgian accounting and tax law (currently up to 10 years).
• Cookies: see the cookie banner for each cookie’s lifetime (at most 24 months).

8. Cookies

We use:

• Necessary cookies, which keep the website, shopping cart and checkout working. No consent is needed.
• Analytics cookies (Google Analytics, Microsoft Clarity), which help us understand how the website is used. Used only with your consent.
• Marketing cookies (Meta Pixel), which measure and personalise our ads. Used only with your consent.

You can accept, reject or change your choices at any time through the cookie banner, and delete cookies in your browser settings.

9. Your rights

You have the right to access your data, to have it corrected or deleted, to restrict or object to its processing, to data portability, and to withdraw your consent at any time (without affecting processing that took place before). To exercise these rights, email kasia.biernacka@intuipro-advisory.com. We will reply within one month.

You also have the right to lodge a complaint with the Belgian Data Protection Authority (dataprotectionauthority.be) or with the supervisory authority in your country of residence, for example the Polish UODO.

10. Security

We protect your data with encrypted connections (SSL), access controls, regular software updates and by collecting only the data we need.

11. Changes

We may update this Privacy Policy when our services, tools or the law change. The current version is always published on this page, with its date at the top.