• 1 Definitions

For the purposes of these regulations, the terms used herein mean:

1. Update – an update that the Seller has undertaken to provide and which is necessary to maintain the compliance of the Digital Content with the contract.
2. Price – the indicated monetary value expressed in Polish zlotys due to the Seller for the digital product/service, including legal consultation.
3. Seller – an entrepreneur who operates an online trading platform, provides an online trading platform or enables the use of this platform – i.e. IntuiPro Advisory BV , 3080 Vossem , Sint Pauluslaan 81, Belgium , VAT: BE 0801.661.844
4. Online trading platform/Store – online service available at: intuipro-advisory.com.
5. Customer – Consumer, Entrepreneur, or Entrepreneur with consumer rights. A Customer is an entity that is a natural person or legal entity who purchases a Product, visits a Store, or uses digital services.
6. Consultation – a service provided by the Seller to the Customer as individual cooperation via electronic means, in particular in the form of a conversation and/or video call .
7. Consumer – a natural person concluding a contract with the Seller not directly related to his or her business or professional activity.
8. Shopping Cart – an element of the Store software, which displays the Products selected by the Customer for purchase, with functionality enabling the setting or modification of the Order, in particular the type or quantity of Products.
9. Newsletter – an electronic service consisting in concluding a contract for the delivery of a Product in exchange for personal data.
10. Last Lowest Price – The lowest price for digital products/services in the last 30 days.
11. Product/Digital Product – goods and materials purchased or available in the Store, including services and materials in digital form available in the Store, intended for sale, in particular: e-books, legal opinions, consultations, and training. Products are sold for a fee, unless expressly stated otherwise.
12. Entrepreneur – a natural person or legal entity conducting business activity who purchases a Product or Digital Service by concluding an Agreement, and the content of this Agreement indicates that it is directly related to the business activity performed by the Entrepreneur and is of a professional nature for the Entrepreneur.
13. Entrepreneur with consumer rights – a natural person conducting business activity concluding a contract directly related to his/her business activity, when the content of this contract indicates that it is not of a professional nature for him/her, resulting in particular from the subject of the business activity performed by him/her, made available on the basis of the provisions on the Central Register and Information on Business Activity.
14. Pre-sale – the process of the Seller collecting orders for Products that will be available for sale from a specific date and concluding Agreements before the planned date of introducing the Products to sale.
15. Regulations – these regulations.
16. Digital content – data produced and delivered in digital form, in particular video files, audio files, e-books, other electronic publications, newsletters.
17. Agreement – an agreement concluded between the Seller and the Customer via the Store, under which the Seller undertakes to provide the Product and/or conduct a Consultation, and the Customer undertakes to pay the Price. The Agreement is concluded upon sending confirmation of acceptance of the Order by the Seller.
18. Digital service – a service that allows the Client to generate, process and store data or access it in digital form, or a service that allows the sharing of data in digital form that has been sent or generated by the Client or other users of this service, or other forms of interaction using such data.
19. Order – a declaration of will of the Customer submitted via the order form, aimed at concluding a distance contract, which is submitted using means of distance communication, in particular the Store’s website, in relation to which the Customer submits an offer to conclude an Agreement regarding Digital Content/Digital Service and is addressed to the Seller and within which the Customer provides his/her data necessary for the possible conclusion and performance of the Agreement.

• 2 General provisions

1. Through the Store, the Seller sells digital products and at the same time provides the Customer with digital services electronically in accordance with § 3 of the Regulations.
2. The Regulations define the terms and conditions of use of the Store, as well as the rights and obligations of the Seller and the Customer.
3. The Customer may use the available functions of the Store in a manner consistent with the Regulations and applicable law.
4. No special technical requirements are required to make a purchase through the Store. All you need is internet access, a valid email address, a standard operating system, and a standard web browser that supports cookies .
5. To freely use the purchased digital content, the Customer’s computer or other device must meet the following technical requirements: Internet access, an active email address, a standard operating system, a standard web browser that supports cookies , a standard .pdf file viewer or a program for reading .epub and .mobi files .
6. The customer cannot make a purchase anonymously or under a pseudonym.
7. The Customer is prohibited from providing illegal content or spam, in particular by sending such content via the forms available in the Store.
8. All prices listed in the Store are gross prices.
9. The Seller ensures the proper operation of the Store. The Customer should inform the Seller of any irregularities or interruptions in the operation of the Store by email at katarzyna.a.biernacka@gmail.com.

• 3 Provision of services by electronic means

1. The Seller provides services to the Customer electronically via this Store.
2. The basic service provided by the Seller to the Customer is to enable the Customer to place an order in the Store, which leads to the conclusion of an agreement with the Seller for the supply of digital content and/or legal consultations.
3. To place an order, it is not necessary to create an account in the Store. If the Customer chooses to create an account, the Seller also provides the service of creating and maintaining a Customer account in the Store. The account is used to store the Customer’s data and order history, including details regarding requested legal consultations.
4. The Customer logs into the Account using their email address and password. They can create a new password at any time if they forget or lose it.
5. An account is created by checking the appropriate box during the ordering process or by completing the registration form, if available. The Customer may delete their account at any time via the management panel or by sending a request to the Seller at katarzyna.a.biernacka@gmail.com.
6. The Seller informs that it uses cryptographic protection of electronic transfer and digital content by applying appropriate logical, organizational and technical measures to prevent third parties from accessing the data, including through SSL encryption, access passwords and anti-virus programs.

• 4 Conclusion of the contract

1. The customer can place an order as a registered customer or as a guest.
2. A registered customer is a customer who has an account in the Store.
3. If the Customer has an account, he or she should log in before placing an order.
4. To place an order, complete the form and add the selected digital content (e.g., legal consultations, informational materials) to your cart. You must provide the information necessary to complete the order, including contact information and details about the selected service.
5. Placing an order is conditional upon acceptance of the Terms and Conditions. If in doubt, the Customer may contact the Seller by email: katarzyna.a.biernacka@gmail.com or by phone: +32 499646967.
6. The ordering process ends by clicking the button finalizing the order, which constitutes a declaration of intent by the Customer leading to the conclusion of a contract for the provision of digital content (e.g. legal consultations) or other digital services.
7. The customer pays for the order online. After clicking the button to finalize the order, the customer is redirected to a payment gateway operated by a third-party payment provider.

• 5 Payment for the order

1. Available payment options in the Store:

• Bank transfer
• PayPal
• Stripe

1. Upon successful payment, a contract for the supply of digital content is concluded between the Customer and the Seller, and the Customer receives confirmation of purchase.
2. The customer consents to the sending of an electronic invoice to the e-mail address provided.

• 6 Performance of the contract for the supply of digital content

1. The customer is obliged to pay the price or make payment using data.
2. The order is fulfilled by sending a message to the Customer’s e-mail address containing instructions on how to download or access the purchased digital content.

• 7 Consultations

1. In the event of purchasing a Consultation, the Customer is obliged to contact the Seller via e-mail or telephone to arrange a date for the service.
2. The service description indicates the scope of the consultation. The price is adjusted based on the duration and scope of the service.

• 8 Pre-sale and promotional campaigns

1. The Seller reserves the right to organize promotional campaigns and pre-sales consisting in granting discounts on specific digital content/digital services and/or products.

• 9 Consumer’s right to withdraw from the contract

1. Due to the nature of the digital services provided, including legal consultations, the Customer has no right to withdraw from a contract concluded remotely.
2. The Client declares that he or she consents to the commencement of the provision of digital services (e.g. legal consultations) and is aware that this results in the loss of the right to withdraw from the contract.
3. Therefore, the Customer has no right to withdraw from the contract regardless of the time of commencement of the provision of services.

• 10 Rights in the event of non-compliance with the contract

1. The Seller is liable for the Product (digital service) not complying with the contract in accordance with applicable law.
2. The Customer should inform the Seller about the non-conformity of the digital service with the contract, specifying his/her claim, including a detailed description of the problem.
3. The customer has the right to demand that the digital service be brought into compliance with the contract.
4. The Seller will respond to the complaint within 14 business days of receiving it.
5. It is recommended to provide the circumstances of the non-compliance and the Customer’s detailed request to enable effective consideration of the complaint.
6. In the event of non-compliance of the digital service with the contract, the Customer may request a reduction in the price of the service, but he/she is not entitled to withdraw from the contract due to the nature of the services provided.
7. Providing detailed information about the non-compliance will help to process the complaint more quickly and efficiently, but it is not mandatory.

• 11 Intellectual property and copyright

1. The content available in the Store and digital services (including legal consultations, materials, legal advice) may constitute works protected by copyright, including copyrights to texts, educational materials, videos, e-books, and other publications provided as part of the services provided.
2. The Customer acquires the right to use digital content solely for personal use and in accordance with the intended purpose specified by the Seller.
3. Further distribution, copying, modification, public disclosure or use of digital content without the Seller’s consent is prohibited and may result in legal liability.
4. The Seller retains all intellectual property rights to the digital content and services made available in the Store, including the right to decide on their further use and distribution.

• 12 Personal data and cookies

1. In accordance with the GDPR, we inform you that:

• The administrator of the Customer’s personal data is the Seller – IntuiPro Advisory BV, 3080 Vossem , Sint Pauluslaan 81, Belgium , VAT: BE 0801.661.844.
• The Customer’s personal data is processed for the purpose of managing the account, fulfilling the order for digital services (including legal consultations) and possibly defending claims related to the performance of the contract.
• The Customer’s personal data may also be processed for the purpose of contact in matters related to the contract, provision of services or for marketing purposes, if the Customer has given his consent.

1. Using the electronic services provided by the Seller may involve threats related to the security of personal data. The Seller recommends that the Customer use appropriate security measures, such as strong account passwords and maintaining the confidentiality of their login details.
2. Details regarding the processing of personal data and cookies are described in the privacy policy.

• 13 Extrajudicial methods of handling complaints and pursuing claims

1. The Seller agrees to mediation in the event of disputes.
2. The consumer may use out-of-court complaint resolution methods, such as:

• Permanent consumer arbitration court.
• Provincial inspector of the Trade Inspection.
• District (municipal) consumer rights ombudsman.

1. Detailed information is available on the website http://polubowne.uokik.gov.pl .
2. The consumer can also use the ODR platform: http://ec.europa.eu/consumers/odr .

• 14 Final provisions

1. The Seller reserves the right to make changes to the offer and prices of services, without affecting the rights acquired by the Customer under the concluded agreements.
2. The Seller may amend the Terms and Conditions in accordance with applicable law. Contracts concluded before the amendment are subject to the Terms and Conditions in effect on the date the contract is concluded.
3. Disputes related to the contract concluded between the Customer and the Seller will be considered by the Polish court having jurisdiction over the Seller’s registered office, except for Consumers, where the court’s jurisdiction is determined in accordance with the provisions.
4. If the Terms and Conditions change, the Client will be notified of the changes. Failure to object within 14 days of receiving notification of the change constitutes acceptance of the new Terms and Conditions.
5. These Regulations are effective from November 20, 2025.